
Keewatin Area, ON P0X1C0
SST Basement Systems
Overall Rating: 5 / 5
Date:
Customer had the option to rate any question 1-5. 1 being worst and 5 being best.
| Survey Questions | Rated | Comments |
| Satisfaction with the job we did for you: | 5 |
Excellent. We had a very good experience |
| Experience with the first phone call to the company | 5 |
Friendly staff who promptly answered our questions. |
| Office Staff | 5 |
Friendly and helpful, prompt service. |
| Salesperson and sales presentation | 5 |
He was very knowledgeable and able to help us make informed decisions about what work needed to be done. |
| Our installation crew | 5 |
Really good hard working guys who came and did a great job from start to finish. |
| The cleanup process | 5 |
Excellent. Cleaned up and took everything away. |
| Would you tell your friends about us? | Yes | |
| May we use you as a reference? | Yes | |
| May we post this review on our site? | Yes | |
| Customer Comment: Of all the horror stories you hear about different contractors, we were nervous about calling for estimates and finding the right people to do the work we needed done.SST basements had all the answers to the problems we were experiencing. We were very happy with the work that was done underneath our cottage. Extra work needed to be done to prevent moisture from entering the crawl space and the rep was very knowledgeable and did a very good job at explaining the issues. They did a very thorough job from beginning to end and we are very happy with the results. All the staff were conscientious and hard working. They were all prompt and courteous. We felt very good about the work that was done for us. |
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"After SST finished repairing the basement, it is DRY, bright (white panels all around and the basement floor is smooth. This improvement has made the house much more comfortable. Without a doubt this has been a good investment."
Testimonial by Ken H. from Nipigon, ON